Help Center

| Submit or View Help Requests | Developer Docs |

Progress

View desktop instructions
View mobile app instructions
Submit & View Promo Codes Requests as a Partner

This article will explain how to request promo codes from partnered brands and view the status of those requests. It will also show you how to find and use approved promo codes once they’re available.

Submit a promo code request

  1. From the top navigation bar, select ContentPromo Codes.

  2. In the upper-right corner of the Promo Codes screen, select Request Promo Code.

  3. In the Campaign Details section, select the Campaign and Deal from the [Drop-down menu] [Drop-down menus]

  4. Enter the Suggested Promo Code that you'd like to request.

    • Optionally, you can [Add] [Add] Another promo code if you want to request multiple promo codes.

  5. Use the [Calendar] / [Schedule] [Calendar] to apply the Date Needed date for the promo code.

  6. Apply any Additional Instructions for the brand.

  7. Select Submit.

View promo code requests

On the Request screen, you can view promo code requests sent to brands and track their current status.

  1. From the top navigation bar, select ContentRequests.

  2. In the top left-hand corner, use the following filters to further refine your request view:

    • Brand - Filter for requests you made to a specific brand.

    • Request Type - Filter request type by Tracking Value.

    • Status - Filter asset requests according to their status.

    promo_code_req.jpg
  3. Hover over the request you want to inspect, select [More] [More]View to see it's details.

Find available promo codes

The Promo Codes screen lists available promo codes that you can use. You can filter your available promo codes by the brand that issued them. To use a promo code, share the Promo Code value (e.g., SAVE10) with your audience.

  1. From the top navigation bar, select ContentPromo Codes.

  2. Refer to the Column Reference below to learn more about promo codes columns.

    Column reference

    Column

    Description

    Promo Code

    This is the actual promo code that a customer enters at checkout.

    Brand

    The brand that created this promo code.

    Code Type

    Tracking Codes: impact.com is tracking the promo code and will award you credit if it's used, depending on the credit rule.

    Match Mode

    • Exact: The promo code must exactly match to receive credit.

    • Regular Expression (regex): A regular expression is used for matching, meaning it does not have to match exactly (e.g., the submitted code could include uppercase letters and you would still receive credit).

    Credit Rule

    • Always: If this promo code is used, you will always get credit.

    • If Involved: If this promo code is used, you will only receive credit if you drove any click in the conversion life cycle.

    • If Winner: If this promo code is used, you will only receive credit if you drove the winning (typically the last) click.

    Deal

    The name of the deal that this promo code is associated with.

    Scheduled Dates

    The time period for which the promo code is valid (if specified).

    Screenshot_2025-10-21_at_10_46_31.png

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.