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How Do I Change My Company Name or Website as a Partner?

This article guides you through the process of updating your company name or website URL if your company or website recently underwent a change.

Change company's legal name

Follow these steps to update the legal name of your company, as displayed on your invoices.

  1. From the left navigation menu, select [Menu] [Menu] → Settings.

    • Alternatively, for Creator accounts, in the upper-right corner, select [User] [User profile] → Settings.

  2. Under Finance, select Finance Settings.

  3. In the Invoice Settings section, enter your Legal Entity Name.

  4. Optionally, if your company's legal name is different to your marketplace name, you can choose to display both names on your invoices. To do this, select [Radio button] [Radio button] Display legal entity name and account name.

  5. Select Save.

    Screenshot_2024-12-11_at_11_47_52_AM.png

Change company's marketplace name

Follow these steps to update your marketplace listing with a new display name. This will also become the new name for your impact.com partner account. Your login username will remain unaffected by the change.

  1. From the left navigation menu, select [Menu] [Menu] → Settings.

    • Alternatively, for Creator accounts, in the upper-right corner, select [User] [User profile] → Settings.

  2. Under General, select Company Information.

  3. In the Basic Information section, below the Name heading, select Request Change.

  4. In the dialog box, enter your New Company Name.

  5. Optionally, add a Comment that explains why you're requesting this name change.

  6. Select Submit.

    Screenshot_2024-12-11_at_11_50_46_AM.png

Change company website

Changing your company website updates your marketplace listing with your new website URL.

  1. From the left navigation bar, select [Menu] [Menu] → Settings.

    • Alternatively, for Creator accounts, in the upper-right corner, select [User] [User profile] → Settings.

  2. Select Company Information.

  3. In the Basic Information section, below the Website heading, select Request Change.

  4. In the dialog box, enter your New Company Website.

  5. Optionally, add a Comment that explains why you're requesting this website change.

  6. Select Submit.

    Screenshot_2024-12-11_at_11_50_40_AM.png

Approval process

impact.com will review your company name or website change request and respond within 24 business hours. Once approved, the changes will take effect immediately.

Note: If any discrepancies arise during this process, impact.com may ask for additional verification or proof. Follow the instructions from the CS representative to complete the process.

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