Your user profile holds information about your account, such as general settings and account details. You can find your company information under Account Details. Some of your company information appears in your Marketplace listing, to offer brands details about your business and to provide contact details for internal purposes.
This is the information that you provided when setting up your partner account. You cannot make edits to this information within the mobile app. If you left a field empty when creating your account, it will display "No results".
In the upper-left corner, select your profile icon.
Make sure that you are in the correct account. For more information, refer to Manage Your User Profile on the Mobile App.
Select Account Details.
Use the navigation bar below your account name to toggle between information categories.
See the references below for more information on each category.
Field | Description |
Website | The URL of your website. |
Phone Number | The number with which you can be reached during work hours. |
Alternative Phone Number | A second phone number that you can be reached by should the primary number fail. |
Minimum Contact Rating | The lowest rating that can be assigned to the partner's conversation — used for internal purposes. |
Timezone | The timezone that all dates and times are set to in your account. |
Currency | The currency that you selected in your impact.com application. This cannot be changed. |
Registered for Indirect Tax | This will say Yes/No depending on what you selected during your impact.com application. |
Organization Type | Your organization type as stated in your account creation. This can be 1 of 7 options: Non-profit/government, Corporation, Individual/Sole proprietor, Partnership, LLC/LLP/LLS, Trust, or Other. |
EinSsnForeign Tax Id | Depending on what you input during your account creation, this will display your Employer Identification Number |
Field | Description |
Financial Contact | This person is your company's point of contact for financial matters. They handle finance-related concerns, such as payments or invoices. |
Technical Contact | This person is your company's point of contact for technological concerns. They handle the technology implementation for your business. |
Commercial Contact | This person is your company's point of contact for business dealings. They handle legal issues, contracts, and anything business-related. |