impact.com's mobile app lets you do certain lightweight tasks on the move, like managing program invites, generating product links, viewing reports, and joining Creator campaigns. The mobile app only supports marketplace partners at this point — brand and agency users can only access their accounts via the desktop platform.
To download and access the mobile app, the following criteria should be met:
You must have an existing impact.com partner account.
Your partner account must be marketplace approved, with an Active marketplace status.
Your mobile device must have either Android 7.0 and later, or iOS 16.0 and later.
On your mobile device, visit the
[App Store] and locate impact.com's mobile app.To locate the app, open this link on your mobile device or scan the QR code below:
Select Get, and once the installation is complete, Open the app.
You'll be taken to a login screen. Enter the Username and Password of your existing partner account.
Alternatively, choose one of the Single Sign-On options provided.
Select Sign In.
On your mobile device, visit
[Google Play Store] and locate impact.com's mobile app.To locate the app, open this link on your mobile device or scan the QR code below:
Select Install, and once the installation is complete, Open the app.
You'll be taken to a login screen. Enter the Username and Password of your existing partner account.
Alternatively, choose one of the Single Sign-On options provided.
Select Sign In.
In the following instances, you'll be unable to sign in or access the mobile app:
Instance | What you can try |
|---|---|
Your account isn't valid | If you sign in to the mobile app with a newly-created partner account, you may have to wait up to 72 hours for impact.com to verify the account. |
Your account isn't a partner account | impact.com's mobile app doesn't support brand or agency accounts at this time — you'll have to use the desktop platform instead. |
You're not joined to Marketplace | Your Marketplace status is not Active. Learn how to join the Marketplace. |
impact.com declined your application | Your application to join impact.com may have been declined for a number of reasons. You'll receive an email from impact.com stating a reason for the declination. |
Note: If you're still having trouble signing in or accessing the mobile app, contact impact.com's support team for assistance.