You can generate multiple partner funds transfers at once by uploading a .CSV file either via the impact.com platform or via FTP.
You must submit a bulk upload file in .XLSX or .CSV format. The bulk upload will take between a few minutes and a day to process, depending on the size of the file. Set up your bulk upload file according to the Bulk Partner Funds Transfer File Format.
From the left navigation menu, select [Menu] → Finance.
From the left navigation menu, select Transfers.
In the top-right corner, select Bulk Upload Transfers.
Next to Upload Excel/CSV File, select Choose File.
Add your file.
Select Submit.
Bulk upload results: You will receive an email with the results of your batch upload. This email will include which transfers were successfully set up and which were not, as well as the reason(s) why the failed transfers failed. If you do not receive this email within 48 hours of submitting your file, reach out to your CSM (or contact support).
You must first enable FTP uploads for partner funds transfers to impact.com before you begin dropping files into the platform's Finance FTP server. You must also retrieve your username and password for the server.
From the left navigation menu, select [Menu] → Finance.
From the left navigation menu, select Transfers.
From the top navigation bar, select FTP Settings.
Next to FTP Upload, select [Edit], then toggle on [Toggle on] Enable FTP Upload.
Select Save.
Make note of your Username and Password.
Once you have your FTP credentials, use an FTP client (like FileZilla or Cyberduck) to connect to impact.com with the following information:
Server URL
Port
21 - FTP
22 - SFTP
Username
Your case-sensitive impact.com FTP Username.
Password
Your case-sensitive impact.com FTP Password.
From here, drop your bulk .CSV file into the incoming folder.
Be sure that your file is set up according to the Bulk Partner Funds Transfer File Format.
Depending on how big the file you batch in is, processing the file could take between a few minutes and a day.
You can view FTP file submissions by reaching the FTP File submissions screen. You can go directly to that screen by selecting this text or by following the directions below.
From the left navigation menu, select [Menu] → Settings.
On the left, under Technical, select File Submissions.
Select the Type filter, then select Partner Funds Transfer.
Next to the filters, select [Search].
If there are any errors with a partner funds transfer file, the amount of errors will appear under Errors.
To fix these, upload a fresh file that contains corrected versions of the incorrectly configured partner funds transfers.
Select View Errors under Actions to see what issues exist. The following messages can appear:
Error Message
Description
Fix
The currency field does match the originator or recipient account.
The partner funds transfer for that row includes a currency code that matches neither your nor the intended partner's account's currency.
Change the currency code for that row to either your impact.com account's currency or your partner's. Whoever's currency is not chosen will pay any accrued conversion (FX) fees.
The transfer type field is not valid.
An incorrect value was supplied in the
TransferType
column.Change the transfer type of that row to an accepted value. See rows 3-5 of the Bulk Partner Funds Transfer File Format sheet.
A required field is missing.
A field required to complete the partner funds transfer was missing.
Add the missing value. See which values are required in the Bulk Partner Funds Transfer File Format sheet.
The campaign field does not belong to any Advertiser.
The row's
CampaignId
does not exist.Update the program ID for that row to your program's ID.
The recipient account does not exist.
The row's
PartnerAccountId
does not exist.Update the partner ID for that row to the intended partner's impact.com account ID.