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Pending Screen Overview for Partners

The Pending screen allows you to keep track of your account’s pending and overdue payments. It shows a Pending balance of funds due to you and you can filter through and view more information about the pending transactions.


Your pending amount may change for various reasons. Check the Reversed Actions screen to see if the brand actioned a reversal. For other possible reasons as to why the Pending balance changed, see Partner Finance Widget Explained.

Access the Pending Balance screen

  1. From the top navigation menu, select your wallet amount.

  2. Select Pending from the drop menu.


Manage transactions

  1. Under your Pending balance, you can Search or filter through transactions by Date, Brand, or Transaction status.

    • You can filter by the Not yet locked, Locked, Overdue, or All transaction statuses.

  2. Select any transaction to see more information about it.

    • Overdue transactions have a red exclamation-circle-solid.svg [Overdue icon] next to them.

  3. You can view even further details about the transaction by selecting an individual line item.

  4. Optionally, contact the brand from this screen to inquire why the payment is overdue.


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