This article will explain how to manage your inbox, by exploring how to prioritize messages, filter by partner relationship statuses and more.
From the bottom left navigation bar, select
[Inbox].Manage your inbox by filtering and marking messages with various statuses.
You can set message statuses, like Priority, Unread, or Spam when talking to a specific partner.
Message Status |
Description |
|---|---|
Mark as Priority |
You can mark which contacts will show in your inbox’s Priority view, allowing you to highlight the conversations that are more important to you.
|
Mark as unread |
You can mark a message thread as unread. This thread will generate a notification until the next timeone of your account users open it. |
Mark as spam |
You can move a message thread to spam. You will no longer receive notifications from this message thread. |
You can search for a specific partner's message thread by using the search bar at the top of the widget or in the top-left corner of your Inbox.
You can only filter for specific kinds of message threads from your Inbox. Filter for message threads by selecting
[Filter] next to the search bar, selecting what filters you want to use, then selecting Apply.
Filter |
Description |
|---|---|
Status |
Filter by for all spammed messages. These are messages you have marked as spam. |
Relationship |
Choose the partner relationships (e.g., Joined) for which you want to view message threads. |
Partner Size |
Select which partner size(s) you want to view message threads for. (e.g., Large) |