Help Center

| Submit or View Help Requests | Developer Docs |

View desktop instructions
View mobile app instructions
impact.com invoices

impact.com invoices explained

The impact.com Invoices screen shows a breakdown of your impact.com fees either per month or per year (depending on your chosen billing cadence), as well as a download link to the PDF invoice for each period. Invoices are generated on the 1st day of each month, or on the 1st day of a specified month if you chose a yearly billing cadence (unless you’ve configured a custom GAAP month for your billing cadence).

Access your impact.com invoices

  1. From the left navigation menu, select ellipsis-v-solid.svg [Menu] → Finance.

  2. From the left navigation menu, select Documents → impact.com Invoices.

  3. Use the Month filter above the table to specify if you want to view all invoices or a specific invoice.

  4. Optionally, select which table columns you want to see by selecting the columns-solid__1_.svg [Columns] icon.

    • See the Invoice table reference below for more information on the invoice table columns.

    Invoice table reference

    Column Header

    Description

    Generated On

    The date that this invoice was generated on.

    Document

    The identification number impact.com generated for the invoices.

    Type

    The type of document: Invoice or Credit Memo.

    Subscription Fee

    The monthly or annual charge for using impact.com’s platform and add-ons like Optimize or Search Compliance Premium.

    Incremental Growth Fee

    This is a fee charged for exceeding your payment processing volume allotment.

    Other Fees

    These are all other service fees relating to using impact.com and can include, among others:

    • Set up fees

    • Ad hosting fees

    • Custom report fees

    • Wire processing fees

    Total

    The total fees owed by you to impact.com for the period.

    Status

    The payment status of the invoice.

    • Paid—You have settled this invoice.

    • Not Due Yet—Payment for this invoice is pending but is not yet due.

    • Past Due—Payment for this invoice is past the due date. Settle the invoice immediately or risk facing account suspension.

  5. To download an invoice, hover over an invoice line and select ellipsis-h-solid__1_.svg [More] → Download. A PDF copy of your invoice will be downloaded.

    Screenshot_2024-08-19_at_10_35_05.png

View additional information

  1. Select an invoice or credit memo to display additional information in a slider on the right-hand side of your screen.

    • The slider provides information about the date of the invoice or credit memo and the document number.

  2. Select the Total amount to show a summary of the invoice or credit note history.

    • The Cost Breakdown section shows detailed information about any fees on your account.

  3. Select the Subscription Fee to display more information about your subscription, including the total amount and the type of subscription.

  4. Optionally, select Download Invoice for PDF copy of the invoice.

    Screenshot_2024-08-19_at_10_54_38.png

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.